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Member Experience
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Did You Know Your FIMC Membership Provides More Benefits Than You Think?

December 4, 2025

FIMC offers a wide range of protection, benefits, and support services, but many members don’t realize just how much their plan actually includes. From roadside help to home deductible reimbursement, entertainment savings, pet support, and identity protection, your membership is built to work in more parts of your life than you might expect.

Because life doesn’t follow a script, FIMC provides a safety net for the moments you can predict and the ones you can’t. With simple access, transparent processes, and trusted service, we’re here behind the scenes helping members stay prepared, save money, and handle the unexpected with confidence.

Here’s a closer look at the many ways FIMC shows up for you:

Did You Know…

…FIMC Currently Has an A+ Rating From the Better Business Bureau

That’s right! We also maintain a 4+ star rating on Google and have 100% partner retention. Members stay with FIMC because their benefits consistently show up when it matters most.

…Reimbursement Claims Can Be Filed in Just Minutes

The self-service Member Portal makes account management, benefits, and claims access simple. You can also request roadside help directly through the mobile app or contact our 24/7 call center.

Submitting a reimbursement claim requires only a brief form and a few basic documents. You can track status updates and review past claims anytime, giving you full transparency.

Prefer to talk to someone? Whether through the portal, call center (USA), text chat, or app, you choose how to engage with our support team.

…FIMC Has Added 5 New Plans in the Last 5 Years

To meet evolving member needs, we’ve expanded our offerings with several new plans, including:

Auto Hero – An enhanced roadside and auto bundle offered in partnership with companies like The Zebra.

Silver Safeguard – A lifestyle-focused bundle that gives members access to great benefits like Telemedicine, moving and funeral services, ID theft protection and prescription drug discounts.

Commute Guard – Helps workers handle disruptions during their commute when their car breaks down, covering repairs, rental cars, and rideshares.

…47% of Americans Can’t Cover a $500 Emergency

According to the Personal Capital 2022 Wealth and Wellness Index, nearly half of Americans do not have enough savings to comfortably cover a sudden $500 expense.

That’s where FIMC provides meaningful protection. When a tire blows, an appliance fails, or unexpected medical or repair costs hit during the holidays, members have a reliable safety net that lessens the financial strain.

…FIMC Covers Common Roadside Disruptors

Holiday travel can be unpredictable, but we’re ready for nearly anything. Some popular benefits include…

  • Breakdown? Get 24/7 towing to the nearest service facility.
  • Locked out? We’ll help you get back into your vehicle at no extra cost.
  • Dead battery? A quick boost gets you moving again.
  • Rear-end collision? Up to $500 of your auto insurance deductible is covered on eligible claims.
  • Strange noises? Get 50% back on eligible repair claims, up to $500.

…You Can Track Your Tow in Real Time

If your car gives out, you’ll always know when help is arriving. Members can track their tow from their phone and move through the entire process with confidence.

  • Average roadside arrival time under one hour
  • 99% positive roadside experience
  • No in-network repair restrictions

File your claim, get money back, and keep going.

…FIMC Provides Practical Home Protection

We’re here to complement homeowners or renters policies by covering everyday needs that insurance may not address. With a straightforward setup, no out-of-pocket claim costs, and one consistent price for all clients, FIMC provides practical, year-round protection.

Coverage can include:

    • Up to $1,000 reimbursement for eligible deductible claims
    • Up to $500 toward refrigerator repairs
    • Up to $5,000 toward eligible home-accident medical bills
    • Up to $200 for locksmith services
    • Up to $500 toward eligible electronics claims

…You Have Access to All Kinds of Entertainment Discounts

MySaver Discounts are one of our most-used perks, powered by the Entertainment® network — North America’s most trusted savings platform. These exclusive offers give members access to everyday savings—from dining out, to catching a movie, to planning a weekend getaway. 

Members can get:

  • More than 500,000 savings opportunities across 10,000+ cities
  • $25 average savings per redemption
  • Exclusive hotel and rental car discounts
  • 2,500 monthly Restaurant.com points (a $25 value)
  • Discounts at major movie chains and top theme parks

…You’re Protected From Identity Theft

Holiday shopping can increase identity risks. But FIMC keeps you protected with:

  • High-risk transaction and dark web alerts
  • 24/7 identity dashboard
  • Three-bureau credit monitoring
  • Bank account opening and takeover alerts
  • Stolen funds reimbursement
  • $1MM identity theft insurance

…FIMC Helps With More Than You Think

FIMC offers more support than most people realize. Beyond the everyday assistance you might expect, there are benefits that follow you wherever life takes you. Whether you’re traveling, protecting your home, or dealing with one of those unexpected holiday surprises, FIMC keeps essential safeguards working quietly in the background so you’re never navigating challenges alone.

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1. Sources: RecordOnline, SuperMoney, Insurance Information Institute, CNBC, Federal Reserve, Pew Research Center, Finder.com, Rock the Wall Street, Forbes, Modern Healthcare, Policygenius, SuperMoney, Home Guide, Bank Rate, USA Today, The Balance, Schwab Modern Wealth Survey, Simulated Open Enrollment Research Study. Savings based on sample values. Does not assume usage of all benefits by all members. Full source information available at HomeAndAuto.com. 2. FIMC benefits and services are administered by, or provided through, Home Benefits, LLC., and The American Traveler Motor Club, LLC. (in Alabama, benefits and services are administered through ATMC-Alabama, Inc.), subsidiaries of FIMC Partners, LP. 3. *Coverages are subject to terms, conditions and exclusions. Some state exclusions apply. Emergency medical services must be received within 48 hrs of the home or auto related accident. Full benefit information and limitations available at HomeAndAuto.com. 4. Underwritten by: American Bankers Insurance Company of Florida. In TX, certain underwriters at Lloyds of London. 5. Underwritten by certain underwriters at Lloyds of London. 6. Underwritten by: American Bankers Insurance Company of Florida.